Frequently Asked Questions

Click on any question below to skip to the answer:

• What exactly are Crutch Buddies?
• How about Pockets?
• Do I need Crutch Buddies? Do they help?
• Do you have any tips on how to walk on crutches?
• Will Crutch Buddies fit on my crutches?
• Where are Crutch Buddies made?
• Where does the fabric (or materials) come from?
• How do I put the Buddies (or Pocket) on my crutches?
• How do I put on the grip covers?
• How do I wash my Buddies or Pocket?
• How long does it take to receive my purchase?
• Is there a guarantee? How about returns?
• Is my online transaction secure?

Please email us at info@crutchbuddies.com with any additional questions!

Q: What exactly are Crutch Buddies?

A: Crutch Buddies are high quality fleece crutch pads that fit over the armrest on your underarm crutches. This triple layer of soft, cozy fleece fabric, provides welcome relief from the friction which causes chafing and discomfort. Plus, they look pretty sweet too.

Q: How about Pockets?

A: Crutch Pockets are handy side pouches that attach securely to the handle of your crutch without hindering your mobility. Many people find the Pal invaluable for helping to carry small, but neccessary, items. Things like keys, wallets, glasses, loose change,and cell phones can be easily carried and kept at your fingertips with a Pocket.

Q: Do I need Crutch Buddies? Do they help?

A: If you have ever been on crutches, you realize it's pretty much a bummer. They are often an awkward hassle, and can be downright painful. Nearly every crutch user experiences some form of discomfort. Everyday chores and movement becomes an unending challenge. Our Crutch Covers help to reduce friction in your underarm caused by your crutches. And our Pockets help manage all of your things. We believe you will find the relief and comfort Crutch Buddies very welcome.

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Q: Do you have any tips on how to walk on crutches?

A: We do! Check out out Tips & Tricks page for a useful overview of several techniques on how to walk on crutchs effectively and safely.

Q: Will Crutch Buddies fit on my crutches? How about Pockets?

A: Crutch Buddies will fit most standard adult and youth sized underarm crutches without removing the existing rubber pad. Crutch Pockets are also designed to fit on a standard underarm crutch.

Q: Where are Crutch Buddies made?

A: We manufacture Crutch Buddies Covers and Pockets right here in our small shop in Leadville, Colorado at 10,200' above sea level! See our About Us page for more info. Don't worry, we have been on crutches from time to time too. We can relate and hope you feel better soon.

Q: Where does the fabric (or materials ) come from?

A: Crutch Buddies Covers and Pockets are proudly made with fabrics and materials manufactured right here in the United States! The majortiy of our fleece comes from Malden Mills in Massachusetts, inventor of polar fleece fabric more than 30 years ago. We have found their Polartec® fleece to be the highest quality available. Most other fleece is milled overseas and can be lower in quality and effectiveness.

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Q: How do I put the Crutch Covers (or Pocket) on my crutches? How about the grip covers?

A: Putting Crutch Buddies Covers or a Pocket on your crutches is easy and takes no time at all!

To put your Covers on, tuck one end of the crutch armrest into the end of the Buddy. Turn the other end of the Buddy inside out, stretch slightly, and wrap over the other end of the crutch armrest, tucking it into the Buddy. It's kind of like putting a sock over your toes. Crutch Buddies are designed to fit snugly and securely over the armrest of your crutch.

To put the grip covers on your crutches, loosen the nut that secure the handgrip. Slip the long bolt out and remove the handgrip. Slip the Crutch Buddies grip cover over the handgrip. The fit may be snug. Reattach the handgrip and tighten the nut securely.

To attach your Pocket to the handgrip of your crutch, first begin by slipping the bottom tip of the crutch through the elastic band on the back of the Pocket. Slide the Pocket up the crutch towards the handgrip. It's best if the grip covers are already in place (see below). Use the webbing straps with velcro on the ends to attach the Pocket to the crutch above the handgrip. Bring the strap up from the Pocket and above the handgrip. Then, wrap the strap around the side of the crutch, from above the handgrip then out, and back down to the Pocket. Attach the velcro together and your Pocket should hang securely below the handgrip, allowing room for your hand and fingers to grip the handrest.

You can also watch this short video on how to put your Covers and Pocket on your crutches.

If you are unsure how to use your Buddies or Pocket, or cannot attain a proper fit, please contact us.

Q: How do I wash my Covers or Pocket?

A: Crutch Buddies are made from 100% polyester fleece and are machine washable. Simply wash with cold water and like colors. Tumble dry with no heat (air) or air dry. Do not dry clean, use bleach or iron.

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Q: How long does it take to receive my purchase?

A: We ship at least by the next business day when possible using USPS First Class Mail (standard shipping) or USPS Priority Mail (priority shipping). We also ship on Saturdays.

You should receive your purchase in 4-7 business days with standard shipping or 2-4 business with priority shipping. Postal holidays and weekends may delay delivery.

Interntional and Express Service is also available.

See our Shipping & Handling page for more details.

Q: Is there a guarantee? How about returns?

A: Yes! There is a no-risk guarantee. If you are not satisfied with your purchase, please return within 60 days for a full refund. See our Guarantee & Promise page for complete details.

Q: Is my online transaction secure?

A: All of our transactions are conducted through Paypal and we do not collect any of your credit card information. Paypal has the most advanced privacy protection in the world. Their identity theft protection, fraud protection, and protection for your purchases available. Please see Paypal's security center for complete details at https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/cps/securitycenter/buy/Index-outside

Please email us at info@crutchbuddies.com with any additional questions!

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